Get more 5-star reviews on autopilot.
Turn happy customers into your best marketing. Just text a customer's name and number to Rateflow, our AI writes and sends the review request for you, then texts back the confirmation. No app, no faff.
- Text-to-send AI assistant
- AI-written review requests
- One-tap SMS sending
- AI replies to your reviews
- Live clicks & reviews dashboard
- Invoices that get paid faster
- Spam Act compliant
- Aussie-built, Aussie data
- 14-day free trial, no card
Built for Local Legends
Whether you're on the tools or running a busy salon, Rateflow is tailored to help your industry build trust and grow.
For Tradies
One-tap review requests and AI-generated messages sent the moment a job is done. Turn every site visit into a growth opportunity.
- One-tap review requests
- AI-generated messages
For Salons & Retail
Keep clients coming back. Send a personal thank-you the moment they leave the chair, and let the AI handle every reply on Google.
- One-tap review requests
- AI-generated replies
Send a review request with a text. The AI does the rest.
No app, no dashboard needed. Just text a customer's name and mobile to your Rateflow number in plain English. The AI reads it, writes a personalised review request, sends it, and texts you back the confirmation, including the exact message it sent.
Try it live in the phone — type a message.
- Understands natural language: “shoot Mia a request, hot water service, 0467…”
- Writes a compliant, personalised message and sends it instantly
- Ask it anything: “How many did I send today?” — answers by text
Rateflow Assistant
online
Up and running in minutes
Three steps. No technical setup.
No card required
Everything you need to grow your reputation
No new habits. Rateflow fits into the few seconds after every job.
Text-to-send AI assistant
Just text a customer's name and number to your Rateflow number in plain English. The AI writes and sends a personalised review request, then texts you the confirmation. Ask it about your account anytime, no app needed.
AI-written requests
Never send a generic template again. The AI uses the job details to draft personalised messages customers actually want to click.
One-tap SMS sending
SMS has a 98% open rate. Optimised texts hit your clients' phones the moment you leave the driveway.
Reply to reviews with AI
Keep your profile active. Instantly generate professional, context-aware responses to positive and negative feedback.
See what's working
Track click-throughs, reviews gained, and which jobs generate the best feedback. One clean dashboard, not five tools.
Simple, transparent pricing
Pay monthly, half-yearly, or yearly. Every plan includes a 14-day free trial, every feature, and no lock-in.
Monthly
Pay as you go. Cancel anytime.
- Unlimited AI review requests
- AI replies to every review
- Invoices that get paid faster
- Live clicks & reviews dashboard
- Aussie-built, Aussie data
6 Months
Save 17% vs paying monthly.
- Unlimited AI review requests
- AI replies to every review
- Invoices that get paid faster
- Live clicks & reviews dashboard
- Aussie-built, Aussie data
Yearly
Best value. Save 17%, locked in for the year.
- Unlimited AI review requests
- AI replies to every review
- Invoices that get paid faster
- Live clicks & reviews dashboard
- Aussie-built, Aussie data
Frequently asked questions
Everything you need to know about getting started.
Text a customer's name and mobile to your Rateflow number in plain English, for example “send a request to Liam 046523784, tap fixed”. The AI reads it, writes a personalised review request, sends it to that customer, and texts you back a confirmation with the exact message it sent.
No. Customers get a normal SMS with a one-tap link to your Google review page. Nothing to install, for you or them.
Yes. Text it questions like “how many requests did I send today?” or “what's my review count?” and it replies straight away with your live numbers.
Yes. Every message includes your business as the sender and a working “Reply STOP to opt out” unsubscribe, and you only message customers you've actually served. Your data is stored in Australia (Sydney).
Every plan starts with a 14-day free trial and no card required. You get every feature during the trial.
$50/month, $250 for 6 months, or $500/year (save 17%). No lock-in contracts, cancel anytime.
Championing the local legends
We help Australian local services, from tradies to salons and cafés, build an unbeatable reputation through AI-driven reviews and the kind of follow-up that used to slip through the cracks.
Our Story
Rateflow exists to fix a fundamental disconnect in local business: the gap between finishing a job and getting the credit for it. Hardworking professionals deliver brilliant service, then miss the 5-star reviews that drive new business, because asking is awkward or it gets lost in the rush of the next job.
We built the "after the job is done" bit. So every great service shows up online, automatically.
Trust & Compliance Standards
We take Australian legal standards seriously. Rateflow is engineered from the ground up to ensure your business remains compliant with local regulations while growing its reputation safely and ethically.
What we believe
Three rules. We don't break them.
Transparency
No hidden fees, no complicated contracts. Just honest software, compliant with Australian Consumer Law.
Efficiency
Powered by Next.js and Gemini AI, we automate the boring stuff so you can focus on your trade.
Reliability
Backed by Supabase security and local data handling to keep your business data unconditionally safe.
Ready to streamline your business?
Join local service providers who trust Rateflow to grow their reputation.
Get Started FreeNo credit card neededGet in touch
Questions about Rateflow, billing, or getting set up? Send us a message and we'll get back to you. We're a local Aussie team and we read every one.
admin@rateflow.com.au