Your client has been sitting in that chair for two hours. Ask before they stand up.
A card at the chair or a stand at the counter. One tap opens your Google review page — no app, no QR squinting.
The payment counter is where the appointment ends and where the client is happiest — fresh cut, looking in the mirror on the way out.
- Catches the client at the counter, not a week later by text
- No app for them to install, works from an iPhone lock screen
- One stand covers every chair and every stylist
Right after the mirror, before the EFTPOS
Salon appointments end on a high: the chair spins, the client sees the back of their head in the hand mirror, and they are delighted. That feeling lasts about as long as the walk to the counter. A stand sitting next to the card reader catches it. Ask a week later by text and you are asking a different, less enthusiastic person.
“It feels pushy to ask a regular”
It does, which is why the card is better than the conversation. A stand on the counter is an offer, not a request — the client decides whether to pick it up, and nobody has to navigate the awkwardness of asking someone they will see again in six weeks. Regulars are also your best reviewers, because they can write about consistency rather than one visit.
What to actually say
“If you're happy with it, there's a tap thing on the counter — takes about ten seconds.” Said while they are paying, not while they are in the chair.
Never ask for a five-star review or offer anything in return — it breaches Google's policies and the Australian Consumer Law. Ask for a review, not a rating.
Most salons start with one of each
The counter stand does the day-to-day work. A tap card covers the times you are away from the counter.
Not affiliated with or endorsed by Google.